What Customers are Saying - Oklahoma Office Systems Inc.

What Customers are Saying

	At OOSI, we are serious about customer satisfaction. We monitor customer satisfaction with our "Customer Delight" program. Every day, we call our customers to find out how we are doing. We call them after we have serviced their machine,
shipped them supplies and when we deliver new equipment. The comments below are directly from our "Customer Delight" survey. As of April 9, 2007, our customer satisfaction rating as determined by our Customer Delight Survey is 97.5%.


What Oklahoma City Customers are saying..... "This was the most excellent job ever done. He cleaned, vacuumed, and it is working so good; to the point where she feels "guilty" even using it again. He did a great job."
"Very satisfied. The machine is one thing but, the service is great. That is their reason for purchasing from OOSI; the service record. Pat said, "you can have a really great machine but, if the service is not good you don't have anything."
"The machine is operating beautifully. He did a fantastic job and they have received many compliments on the copy quality." "The copier is working wonderfully and he did a good job and he was fast." "Very friendly when called in and very helpful." "He did a great job and the equipment is working just fine." "He did and excellent job and he was very pleasant." "The training was great, customer service has been great, and the rep was great." "He did a very good job and did not intrude in their office environment. He fixed the equipment and then he left."


What Tulsa Customers are saying.....
	"The techs are knowledgeable and thorough that's what they like." "They like the prompt response time-they have never had to call back twice for service tech to come out and that's great."
"The techs are nice and helpful." "He was very good and knew what he was doing." "The tech was very prompt, very helpful and he explained the problem with the equipment." "He did a good job and it is working fine." "OOSI always takes care of him-good service, they do everything they can. OOSI is great."